Privacy Policy

Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impart, and reveal and make utilization of individual data. The following blueprints are our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. Your information will only be collected after informing you of the purpose and taking your consent.
  • By giving us your personal information, you agree to receive regular communication from us in various forms including e-mails, SMS, calls, and automated calls among others, in relation to Charcha24, its events, and other associated information.
  • You may "opt out" of receiving text messages, email updates, and newsletters by following the instructions in those text messages and emails. Changes to information in your account do not affect the information provided to others as set forth in this policy, including in connection with petitions or donations or that has been previously shared with like-minded candidates, organizations, groups, or causes.
  • We will gather and utilize the data provided by you, only for the purpose mentioned by us. If we use it for any other related purpose, we will get your explicit consent or follow the procedure required by law.
  • We may collect your personal information including but not limited to your name, gender, mobile number, email address, date of birth, and any other information you voluntarily share with us for the purpose of communication through SMS, telephony, IVRS, WhatsApp, emails and other social media platforms, credit rewards for your use of our features, personalize your experience and any other purpose with your consent and relevant for the best user experience for you.
  • We will only hold the individual data only for such time as is required by us to satisfy the purpose for which you provided the data to us.
  • We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
  • We use data collection devices such as "cookies" on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case, you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our users use the Website.
  • We seek only such information which is important for the purposes for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
  • We will protect individual data by security shields against misfortune or burglary, and also against unapproved access, divulgence, duplicating, use, or alteration.
  • We will promptly provide users with access to our policies and procedures for the administration of individual data.
  • For making the use of the Website effective and resourceful, Charcha24 may share your information only with others who are engaged by or working with us and who need access to such information to carry out their work for us; to report required information to the Election Commission of India, or any other statutory body at any time as may be required by Charcha24 or by the Election Commission of India or any other statutory body. When you give us your consent to do so, including if we notify you on the website, that the information you provide will be shared in a particular manner and you provide such information; when we believe in good faith that we are required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Charcha24 or any or all of its affiliates, associates, employees, agents or office bearers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.; and to enforce or apply this Policy, our Terms of Use, or our other policies or agreements.
  • We might receive information about you from other sources and add it to our account information. By using or continuing to use the Website, you agree to our use of your information per this Policy, as we may amend from time to time. You also agree and consent to us collecting, storing, processing, and using this information related to you for the purposes as set out in this Policy.
  • We use Facebook, and WhatsApp APIs to help users watch videos and share posts. By using the Website, we follow the privacy policies of these platforms and users agree to be bound by these platforms’ privacy policies.
  • We take reasonable measures to protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction in accordance with the prevailing laws, rules, and regulations in India. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our websites by any person using your password. Please advise us immediately if you believe your password needs to be correctly used.
  • This policy is effective as of date. Any material changes in the way NwN uses information will be described in future versions of this Privacy Policy. If you have any doubts, queries, or concerns, you may reach out to us at contact@Charcha24.com
  • In accordance with Information Technology Act 2000 and rules made thereunder and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:
    Email : contact@Charcha24.com

We are focused on going about our work as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.